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Ted TruscottProduct / Growth / AI
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B2B dispute resolution

Gavel

A private route for businesses to resolve commercial disputes without defaulting straight to court.

Founder · Product · Engineering
Gavel homepage explaining its business dispute resolution service

The product

What I built and why.

The problem
Lower-value B2B disputes are often too important to ignore and too expensive to litigate.
What I did
Designed and built a dual-party process that turns contracts, invoices, messages and evidence into a structured case record. Arbitration begins only by mutual agreement.
What works today
A working prototype covering submissions from both parties, evidence and a reasoned outcome. Testing the proposition led me away from arbitration towards conciliation.

Inside the product

Gavel case timeline showing intake, invitation, response and tribunal stages
The stagesA visible path from case intake through invitation, response and tribunal review.
Gavel respondent workflow reviewing a formal statement before signature
The workflowA guided respondent journey that turns evidence and answers into a formal submission.
Gavel final award showing a binding payment determination
The outcomeThe arbitration prototype carrying the case record through to a drafted outcome.

Capabilities demonstrated

The work involved.

  • 0→1 product strategy
  • B2B workflow design
  • AI-assisted evidence handling
  • Full-stack product development
  • Trust and procedural safeguards